Last updated: Aug. 24, 2026, 9:57 p.m.
# Privacy Policy
**App Name:** FoodCourt
**Effective Date:** August 24, 2026
**Last Updated:** August 24, 2026
1. Introduction
Welcome to **FoodCourt**. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using FoodCourt, you agree to the collection and use of information in accordance with this policy.
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## 2. Information We Collect
### 2.1 Information You Provide Directly
When you register or use FoodCourt, we may collect:
- **Full Name** – used to personalise your account and orders.
- **Mobile Phone Number** – used for account authentication via OTP (One-Time Password) verification.
- **Delivery Addresses** – including street, city, and any additional location details you provide when placing an order.
- **Order Information** – the items you order, quantities, special instructions, and order history.
- **Favourite Items** – items and vendors you mark as favourites.
2.2 Information Collected Automatically
When you use the app, we automatically collect:
- **Device Information** – device model, operating system version, and unique device identifiers (collected via `device_info_plus`). This is used for security purposes and to support push notifications.
- **Push Notification Token** – a Firebase Cloud Messaging (FCM) token that enables us to send you order status updates and promotional notifications.
- **App Usage Data** – interactions within the app such as pages visited and features used, to help us improve the experience.
### 2.3 Information We Do NOT Collect
- We do **not** collect payment card numbers or banking details directly (any payment processing is handled by a third-party provider).
- We do **not** collect your precise GPS/location data unless you explicitly provide a delivery address.
- We do **not** collect your contacts, camera, or microphone data.
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## 3. How We Use Your Information
We use the information we collect to:
- **Authenticate your account** via mobile phone number and OTP verification.
- **Process and fulfil your orders** and keep you updated on their status.
- **Send push notifications** about your order progress, promotions, and exclusive offers (you may opt out at any time via your device settings).
- **Save your delivery addresses** so you can check out faster.
- **Personalise your experience** by showing relevant brands, promotions, and recommendations.
- **Maintain app security** and prevent fraudulent activity using device information.
- **Improve our services** through anonymised usage analytics.
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## 4. Data Storage and Security
- Your data is stored on secure servers and transmitted over encrypted HTTPS connections.
- Authentication tokens are stored securely on your device using encrypted storage (`flutter_secure_storage`), not in plain text.
- Non-sensitive preferences are stored locally using `shared_preferences`.
- We retain your data for as long as your account is active, or as long as needed to provide you with services.
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## 5. Sharing Your Information
We do **not** sell, trade, or rent your personal information to third parties. We may share data with:
- **Service Providers:** Third-party services that help us operate the app, such as Firebase (Google) for push notifications and authentication infrastructure. These providers are bound by their own privacy policies.
- **Legal Requirements:** If required by law, regulation, legal process, or a governmental request.
### Third-Party Services Used
| Service | Purpose | Privacy Policy |
|---|---|---|
| Firebase (Google) | Push notifications, backend services | [google.com/policies/privacy](https://policies.google.com/privacy) |
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## 6. Push Notifications
FoodCourt uses **Firebase Cloud Messaging (FCM)** to send you push notifications, including:
- Order status updates (confirmed, being prepared, out for delivery, delivered).
- Promotional offers and exclusive deals.
You can disable push notifications at any time through your device's notification settings. Note that disabling notifications may cause you to miss important order updates.
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## 7. Your Rights
Depending on your location, you may have the right to:
- **Access** the personal data we hold about you.
- **Correct** any inaccurate or incomplete data.
- **Delete** your account and associated personal data.
- **Opt out** of promotional notifications via your device settings.
To exercise any of these rights, please contact us (see Section 9).
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## 8. Children's Privacy
FoodCourt is not intended for use by children under the age of **13**. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
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## 9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us.
> **Note to developer:** Add your official support contact details here before publishing (e.g., support email, company name, mailing address).
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## 10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Continued use of FoodCourt after any changes constitutes your acceptance of the updated policy.
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*This privacy policy was prepared for the FoodCourt mobile application (Flutter, iOS & Android).*